Terms of Service

1. Introduction

Welcome to SoVintage Care. By accessing or using our website, you agree to comply with and be legally bound by the following Terms and Conditions, together with our Privacy Policy, which govern your use of our website and services. If you do not agree with any part of these Terms and Conditions, you must refrain from using our website.

In these Terms:

“SoVintage Care,” “we,” “us,” or “our” refers to the owner and operator of this website.

“You,” “user,” or “customer” refers to any individual or entity accessing or using our website and services.

These Terms set out the basis on which you may access our website and the services provided by

SoVintage Care.

 

2. Website Content and Third-Party Disclaimer

The content provided on this website is for general informational and commercial purposes only and may be updated, modified, or removed at any time without prior notice. While SoVintage Care strives to ensure that all information presented is accurate, current, and reliable, neither we nor any third parties provide any warranties or guarantees regarding the accuracy, completeness, timeliness, performance, or suitability of the information and materials available on this website for any specific purpose. By using this website, you acknowledge that such information may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by applicable law.

 

3. Acceptable Use of the Website

By accessing and using the SoVintage Care website, you agree to use it lawfully, responsibly, and in accordance with these Terms. You agree that you will not:

·        Violate any applicable local, national, or international laws or regulations

·        Post, upload, or transmit any content that is unlawful, harmful, abusive, defamatory, or otherwise inappropriate

·        Sell, rent, sublicense, reproduce, duplicate, copy, or exploit any content or material from this website for commercial purposes without prior written consent

·        Fail to make payment for products or services purchased without valid justification

·        Engage in any form of harassment, intimidation, or threatening behavior toward other users

·        Distribute spam, unsolicited communications, or malicious content including viruses, trojans, worms, or other harmful software

·        Collect, store, or misuse personal data of other users without authorization

·        Submit false, misleading, or deceptive information, including fraudulent reviews or attempts to manipulate platform functionality

·        Infringe upon any intellectual property or other rights of SoVintage Care or any third party

SoVintage Care reserves the right to investigate and take appropriate legal action against any violation of these provisions.

 

4. Limitation of Liability

To the fullest extent permitted by law, SoVintage Care shall not be held liable for any direct, indirect, incidental, consequential, or financial losses arising from the use of, or inability to use, this website or its services. Your use of this website is at your own risk, and it is your responsibility to ensure that any products, services, or information available meet your specific requirements.

 

5. User Eligibility

By using this website, you confirm that you are at least 18 years of age. If you are under 18, you must use this website only with the involvement and consent of a parent or legal guardian.

 

6. Account Registration and Security

Certain features of our website may require you to create an account. When registering, you agree to provide accurate, current, and complete information, including your name, email address, and contact details. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. SoVintage Care reserves the right to suspend or terminate any account immediately if there is evidence of a breach of these Terms and Conditions.

 

7. Intellectual Property Rights

All content on this website, including but not limited to text, images, branding, product descriptions, graphics, and design elements, is the property of SoVintage Care and is protected by applicable intellectual property laws. Users are granted limited, non-transferable access to use the website for personal and lawful purposes only. You may not copy, reproduce, distribute, modify, or exploit any part of this website without prior written consent.

 

8. Access and Use Restrictions

While certain areas of the website may be accessible without registration, full access to services and purchasing capabilities may require the creation of an account.

Users agree not to:

·        Download, modify, or copy website content without authorization

·        Extract or reuse product data or listings

·        Resell or commercially exploit any part of the website or its services

 

9. Termination of Use

SoVintage Care reserves the right, at its sole discretion, to suspend or terminate your access to the website and its services without prior notice if you breach any of these Terms and Conditions.

 

10. Commitment to Trust and Transparency

At SoVintage Care, we are dedicated to maintaining a secure, transparent, and trustworthy environment for all users. These Terms and Conditions are designed to protect both our customers and our business, ensuring a safe and reliable experience for all. By continuing to use our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.

 

11. Formation of Contract

By placing an order on the SoVintage Care website, you are submitting an offer to purchase products in accordance with these Terms and Conditions. All orders are subject to product availability and confirmation of the order price. All prices displayed on our website are inclusive of applicable taxes unless otherwise stated. Upon placing an order, you will receive an order confirmation email acknowledging receipt of your order. This email does not constitute acceptance of your order. Acceptance of your order, and the formation of a binding contract, occurs only when we dispatch the goods and send you a confirmation of shipment.

 

12. Order Acceptance and Availability

All orders are subject to availability. In the event that we are unable to fulfill your order for any reason, we will notify you promptly using the contact details provided and issue a full refund where applicable. SoVintage Care reserves the right to refuse or cancel any order at its sole discretion, including but not limited to the following circumstances:

·        The product is out of stock or unavailable

·        Errors or inaccuracies in product descriptions, pricing, or website content

·        Incorrect or incomplete billing or payment information

·        Inability to deliver to the address provided

·        Suspected fraudulent or unauthorized transactions

 

13. Payment Terms

Full payment is required at the time of placing an order. We accept secure payment through major payment methods, including:

·        Visa

·        MasterCard

·        American Express (Amex)

·        PayPal

·        Apple Pay

·        Google Pay

All payments are processed through secure and trusted payment gateways to ensure the protection of your financial information.

 

14. Returns and Refunds

At SoVintage Care, customer satisfaction is a priority. We accept returns under the following

conditions:

·        Items must be returned within 14 days of delivery

·        Products must be unused and in their original, saleable condition

·        All original packaging must be intact

·        Unless the item is faulty or damaged, customers are responsible for return shipping costs.

·        In the event that you receive a defective, damaged, or incorrect item, you are entitled to a full

·        refund or exchange. In such cases, SoVintage Care will cover the cost of return shipping.

·        Refunds, where applicable, will be processed to the original payment method used at checkout.

Please allow up to 14 days from the date we receive the returned item for the refund to be

completed.

 

15. Customs and International Orders

For international shipments, orders may be subject to customs duties, taxes, or additional charges

imposed by the destination country. These charges are the responsibility of the customer.

If a shipment is held in customs and you choose to refuse delivery or return the item due to

customs fees:

·        You will be eligible for a refund of the product cost only

·        Original shipping fees are non-refundable, as they are paid directly to our courier partners upon dispatch

·        SoVintage Care is not responsible for delays or additional charges incurred due to customs processing.

·        Cancellation, Acceptable Use, and General Provisions

 

16. Suspension and Termination of Access

SoVintage Care reserves the right, at its sole discretion, to suspend, restrict, or terminate access to its website or services, in whole or in part, at any time and without prior notice. This may occur where a user is found to be in breach of these Terms and Conditions, our Code of Conduct, or any applicable laws and regulations. Such action may include, but is not limited to, the removal of user accounts, restriction of access to certain features, or permanent denial of service where necessary to protect the integrity, security, and reputation of SoVintage Care and its users.

 

17. Anti-Spam Policy

SoVintage Care and its affiliates maintain a strict zero-tolerance policy toward spam and unsolicited communications.

Users are strictly prohibited from:

·        Using any information obtained from our website to send unsolicited messages or communications

·        Harvesting, scraping, or collecting personal data of other users for commercial or non-commercial purposes

·        Engaging in any activity that may compromise the privacy or security of our users We strongly encourage users to report any suspected spam or misuse of information to us immediately. Any communication sent by SoVintage Care, its partners, or affiliates will include clear instructions on how to opt out of future communications, ensuring full control and transparency for all users.

 

18. Relationship with Vendors and Third Parties

SoVintage Care may operate as a platform that connects customers with vendors or service providers. All such vendors operate independently and are not employees, agents, or representatives of SoVintage Care. Nothing in these Terms shall be construed to create any partnership, joint venture, franchise, or employer-employee relationship between SoVintage Care and any third party. Each party remains solely responsible for its own operations, obligations, and liabilities.

 

19. Severability

If any provision of these Terms and Conditions is determined by a court or competent authority to be invalid, unlawful, or unenforceable, such provision shall be modified or interpreted in a manner that best reflects the original intent of the parties. All remaining provisions shall continue in full force and effect and remain legally binding. Failure by SoVintage Care to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.

 

20. General Provisions

Unauthorized use of this website may result in legal action, including claims for damages and/or criminal prosecution where applicable. This website may contain links to third-party websites for your convenience and informational purposes. These links do not imply endorsement or approval by SoVintage Care. We do not have control over, and are not responsible for, the content, policies, or practices of any linked external websites. SoVintage Care shall not be held liable for any delays, failures, or issues arising from third-party services, including but not limited to payment processors, delivery providers, or external platforms. Your use of this website, and any disputes arising from such use, shall be governed by and construed in accordance with the laws applicable in your jurisdiction.

 

21. Commitment to Quality and Trust

At SoVintage Care, we are committed to delivering a seamless, transparent, and reliable shopping experience. Our policies are designed to protect both our customers and our business, ensuring fairness, clarity, and confidence in every transaction. By placing an order with SoVintage Care, you acknowledge that you have read, understood, and agreed to these Terms as part of your purchase.